Dayanand Community Hall Gurgaon — URGENT: Refund Pending for Over One Month No Response to Repeated Emails and Complaints | Booking ID: MCGCMC70308

Dear Sir/Madam,

I am writing to express my serious concern and disappointment regarding the continued delay in processing my refund for the cancelled Gurugram Community Centre booking.

It has been **over one month since I started following up regarding my refund**, and despite sending multiple emails and raising complaints, I have neither received my refund of ₹11, 328 nor received any satisfactory response from your department. The continued lack of communication is extremely disappointing and unacceptable.

I had already submitted my cancellation request for the booking. However, even after repeated follow-ups, no clear update has been provided regarding the refund status, the reason for the delay, or the expected date of payment.

Please find my booking details below:

* **Name:** Nitesh Tanwar
* **Booking ID:** MCGCMC70308
* **Order ID:** 60308
* **Community Centre:** Gurugram Community Centre
* **Function Date:** 20 November 2026
* **Refund Amount:** ₹11, 328

I have fulfilled my responsibility by submitting the cancellation request and repeatedly contacting your department. It is extremely frustrating that I have been waiting for more than a month without receiving my money or even a proper response.

**I hereby request MCG to take immediate action and provide the following:**

1. Process my pending refund of ₹11, 328 without any further delay.
2. Provide a written explanation for the delay in processing my refund.
3. Confirm the exact date by which the refund will be credited to my bank account.
4. If the refund has already been processed, share the refund transaction reference number or UTR number.

Please treat this email as a **formal escalation of my pending refund complaint**. I request a written response and a clear resolution within 3 working days of receiving this email.

If I do not receive a satisfactory response or resolution within this timeframe, I will be compelled to escalate the matter to the appropriate senior authorities and pursue the available grievance-redressal channels.

I hope MCG will take this matter seriously and resolve it promptly, without requiring me to send further reminders for my own money.

Regards,
**Nitesh Tanwar**
Mobile: [protected]
Booking ID: MCGCMC70308