| Address: DC Books Kottayam | | Website: dcbookstore.com |
Dear Sir/Madam,
I had placed an order for five books through the DC Books online store on March 3, 2025. However, one of the books was not delivered. Upon contacting customer care, I was advised to place a replacement order, which I did on March 21, 2025.
Since then, I have been regularly following up with your team, but the book has still not been delivered. Each time I contact customer care, I am assured that the book will be dispatched “today, ” but no further action has been taken. This repeated delay and lack of clear communication have caused significant inconvenience.
Below are my order details for your reference:
Order Number: DCB[protected]
Order Date:[protected]
Number of Books Ordered: 5
Issue: One book not delivered, replacement order placed on[protected], still pending
As a paying customer, I kindly request you to take immediate action and ensure that the undelivered book is dispatched without any further delay.
Please treat this matter with urgency and help me receive the book I rightfully paid for.
Thank you for your attention.
Sincerely, Was this information helpful? | 
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