[Resolved]  Dealkart India — Microsoft Office 365 Genuine Product With 100% Original Lifetime License For PC, MAC, Android & Iphone + 5TB Cloud Space For 1 User

Address:Alpy Dist, KL - IND (As per their invoice)
Website:www.dealkartindia.com

Hi,
I have purchased the subjected product on 1st September 2020 from dealkartindia.com, I have paid Rs.1289/- (check photos I have attached) and as per product description they should be sending license key to activate office 365 account, although I have contacted dealkartindia.com before purchasing to clear that what will I get after purchase and they said over email, that whatever written is in the description, I will get the same. So, I purchased and paid them via Paytem QR code.
Product Link: https://www.dealkartindia.com/product/microsoft-office-365-genuine-product-with-100-original-lifetime-license-for-pc-mac-androi...
After purchase I was surprised to see that they have sent another Microsoft email id not the license key as per their product description. The Microsoft email-id they sent to active office applications and OneDrive cloud storage was actually a part of Microsoft E5 Developer account which comes free of cost for 90 days and should not be sold like this.
Using the given email-id is also not safe as it belongs to an Admin account whoever have created the same, in my case dealkartindia.com said they are the Admin of that email account they are selling over their website and they have all the right to see any document uploaded on OneDrive or even opened using Word, Excel or any office application which will be activated suing their sold email-id.
When I contacted them with my concern they did not accepted that they are doing fraud and selling wrongly obtained Microsoft email-ids, I have asked for refund they refused, then I started to complain on random consumer complaint portal or even with Microsoft (MS didn't responded and asking me to connect with my account Admin, which is dealkartindia.com in my case, so no use of that). Dealkartindia got to know that I have complained about them then they sent me email that we will block your account, take your complaint back. When I said that refund my money first then they said we are deleting your account and they did.
Now my concern of safety was proved that they can do anything with the email-ids they are selling over dealkartindia.com. I am attaching snapshots of the invoice, order placing process and emais with dealkartindia.com. Kindly help me to get my refund and if they wont give refund at least people should be aware about such fraud and save their money.
+11 photos
Was this information helpful?
No (0)
Yes (2)
May 6, 2022
Complaint marked as Resolved 
Someone claiming from DealKartIndia contacted me and told that DealKartIndia is under different ownership now and they don't have any false product on their website selling like before, which seems correct as I checked their website as well. And they are also ready to refund my amount now, so wanted to resolve this complaint.
Sep 02, 2020
Updated by Harisbgp
Here is the email conversation happened with me and Dealkart India, see how arrogantly they are responding and even threatening me to delete the email-account which they sent me after purchase. And as per them they have blocked the same as well.

Sep 02, 2020
Updated by Harisbgp
Here they have blocked the given email-id, just for a proof that they can do block or delete the account that they are selling.

Complaint comments 

Comments

Same thing happened with me. The website promises a license key, but what is delivered is a user account. Definitely a case of fraud.
Dear Sir/Madam,

Sorry for the inconvenience.

I would like to inform that you we happy to help you.

So please send email to [protected]@dealkartindia.com

Thanks & Regards,
Dealkart India
Harisbgp's [Complaint's author] reply, Feb 6, 2021
Really, I have already attached the email conversation with you guys, you can see how helpful you were. Account is still blocked, and I didn't receive anything in return. Just wasted my money of a fake product.
Dear Sir/Madam,

You've posted a Fake review. we're an entirely new company. We haven't cheated anyone. Please don't post fake complains to damage our reputation. If you have any concerns, please contact us at [protected]@dealkartindia.com.

Thanks & Regards,
Dealkart India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Alpy Dist, KL - IND (As per their invoice)
    India
    File a Complaint