I am writing to formally lodge a complaint against Single Debt LLP for fraudulent business practices that have severely impacted my financial situation.
I enrolled in their debt management program based on their promise to handle my outstanding debts by making payments to my creditors on my behalf. However, despite making timely payments to Single Debt LLP, they have failed to disburse these funds to my creditors, causing me undue stress, financial penalties, and damage to my credit score.
Repeated attempts to seek clarification and resolution have been met with vague responses, delays, and a complete lack of accountability. Their actions constitute fraud and breach of trust, and I believe they are misleading other consumers in a similar manner.
Given these serious concerns, I request the following actions be taken immediately:
Full transparency regarding the status of my funds and payments.
Immediate refund of my payments if they have not been transferred to creditors.
Strict legal action against Single Debt LLP for deceptive business practices.
I urge you to investigate this matter at the earliest and take necessary steps to prevent further harm to consumers. Please confirm receipt of this complaint and provide details on the next steps I can take to escalate the matter if necessary.
Attached are relevant documents, including payment receipts and communication records, to support my claims.
I appreciate your prompt attention to this serious issue.
Best regards,
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