[Resolved]  Deccan Club — Service Delay

Address: Deccan Clap, Manjeera Trinity Corporate,Unit -104, Beside Lulu Mall, KPHB, HYDERABAD -500035
Website: www.deccanclap.com

Booked a service slot on October 15th, with a quote of ₹58, 000 for painting, grouting, and interior polishing. Almost a month has passed—today is November 11th—and the work is still not yet started This experience has been very frustrating, and the company has shown no professionalism or respect for my time. I paid a ₹5, 000 booking fee andNo painting or polishing work has started.

I have made many calls and sent many messages, but they rarely respond. When I do reach someone, they just give excuses like 'no workers available' or 'machine problems.' They keep promising the work will start soon, but nothing happens. They even changed their stance on the original quote, saying it’s no longer valid. One representative even lied about resigning from the company, only to later promise he would send a supervisor who would start the work the next day, which did not happen either.

You created a group chat with 10-12 members, but none of them respond to my messages or calls, making me feel ignored. I have all the message and payment records as proof. Even their address on Google seems fake

I see many reviews have faced with same issue

After I posted a one-star rating in their review section, they called me back and told me to remove the review; otherwise, they would confront me. This came across as a threatening warning, which is unacceptable
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Nov 12, 2024
Complaint marked as Resolved 
The company needs to complete the work as they originally promised. Additionally, due to the significant waste of my time caused by the delays, I am seeking compensation for the inconvenience they created a what's app group with few people number are mentioned below first two numbers are main conversation happened with me. 63050 18850 vahid (suoervisor) 96032 13467 Arshed Shaik (head) 77801 09799 mounika 91107 24214 Sarika 98481 58291 raghu (Feild Visitor)
 
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    Deccan Club
    Deccan Clap, Manjeera Trinity Corporate,Unit -104, Beside Lulu Mall, KPHB, HYDERABAD -500035
    India
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