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Deco Veco By Intex

Deco Veco By Intex — Deco Veco undelivered furniture refund not being paid

Address: New Delhi, Delhi, 201301
Website: Decoveco.com

Dear sir, Intex industries (known for electronic products) launched their first furniture showroom by the name Deco Veco in Kirti Nagar new Delhi in December 2016. We placed their 14th sales order for rs 2.7 lakhs. From that order they were not able to deliver 1 king size hydraulic double bed with side tables and for another bed they could not deliver 1 side table. For the furniture that was delivered it wasn't of correct fitting and their installation team had to use carpenter tools and cutting g machine to make the sizes fit. This process damaged the polish and finish.
On asking for refund for undelivered items they are saying that it will be done, approvals have been given, email has been sent etc etc but I have not received the amount via neft it cheque or DD as on 02 May 2017.
Do not buy from these unprofessional fellows.
Regards
Harsh
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We had purchased sofa from deco veco but found torn as it came. Complained same time at Kirti nagar office but till yet no person had came with a solution.
Sofa was not in same condition as we had seen in their showroom. Cloth was not in same condition and not fixed properly on the seat.

Deco Veco undelivered furniture refund not being paid - Comment #2721659 - Image #0
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we had purchased one sofa, one kingsize bed, two almirahs (small), one bar, one seetie, one small cabinet forkeeping alongside bed. When the furniture was deivered, the bed was not in proper shape, the bar (costing 38000/-) developed cracks which were brought to the notice of the concerned persons at Okhla office/ workshop. But despite several reminders, nobody turned up. Even the bed does not fit properly. Thereafter, I left for Austrial and came back after one year. Any how, the after-sale service of this company is much much below average. The above total furniture cost me Rs.1, 75, 000/-. I am sorry to point out that the company is not worth its name.
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    Deco Veco By Intex
    New Delhi
    Delhi
    India
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