Dee Rio — urgent refund/return request seller unresponsive

Website: www.deerio.in/collections/all

Received a product from your merchant partner (DEERIO), but the seller is
not responding to any return/refund emails despite having a return policy.

Since Ekart collected the payment on behalf of the merchant, I request you
to initiate a refund or connect me with the concerned merchant immediately.

Order Details:
• Order ID: #dr11950
• Delivery Date: 09 dec 2025
• Amount Paid:[protected].29 on delivery and 89.91 in advance
• Payment Method: UPI/COD collected by Ekart
• Issue: Seller not responding to return/refund requests.

Please resolve this urgently as the return window is expiring.