| Address: Deyor, 3rd Floor, Enkay Centre, Wing - A, Udyog Vihar Phase V Rd, Sector 19, Gurugram, Haryana 122016 | | Website: www.deyor.in |
, Aditya Prasad, booked a bike as part of my travel package with Deyor Adventures (Booking ID:[protected]. A security deposit of INR 8, 000 was taken during the trip (STM June 21 batch: 21 June – 2 July 2025).
Even after the trip ended on 2 July 2025, the refund has not been processed.
I have followed up multiple times via email and WhatsApp for several months, but the company either does not respond or keeps saying it is “being checked.”
Evidence submitted:
WhatsApp conversation screenshots with Deyor team
Payment screenshot of the ₹8, 000 deposit
Complete email chain from September 2025 to November 2025
Bank details already provided to them
No refund processed even after repeated reminders
I request the National Consumer Helpline to take up this matter urgently with Deyor Adventures and instruct them to refund my deposit.
Amount involved: ₹8, 000
Resolution sought: Immediate refund + written confirmation
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