I have cleared all my dues before October 10 and today is December 19 still i am watching account status active in my CIBIL report and they're not increasing my score.
I have sent emails but they only asks for report in pdf form and no response after I've sent them the report. They've requested report 5times but no response after i attach the report.
Also, they have no option to delete account. Was this information helpful? | 
Our team tried to contact you but could't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.
Jatin, Team Dhani"