Dhani — Money not refunded from last 3 weeks by dhani

I cancelled my order from amazon and money is reflected by amazon to dhani at 08 sep 2021. i am trying to contact customer care but they are not providing satisfactory responce and today is almost done 3 weeks but still not got my refund from dhani.

Name: vaibhav ghubade
Register mobile number: [protected]
Transaction Date:08 sep 2021
Transaction Time: 07:31 PM
Transaction Amt: 5298 rs/-
RRN number: TZQ994
Order ID:[protected]
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Complaint comments 

Comments

Dear Vaibhav,

We regret the inconvenience you have faced.We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

Nikita, Team-Dhani
Please be assured that our team is already working on your concern and will provide you with an update soon.

Nikita, Team-Dhani
60AI_Vaibhav Ghubade's [Complaint's author] reply, Oct 8, 2021
but not doing anything.. your team is only can say, "we are already working on it" and this is doing from last one month
🤣😂😂😂

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