I have made numerous calls to dhani customer care for the sake of my refund but there is no help from there side.
My refund was processed on 19th of Nov 2021 by amazon which was supposed to be received by 24th of Nov 2021. Today is 9th of Dec 2021 and yet there is no refund. Dhani is a pure fraud company.
All their customer care executives have only one same answer that "Sir, we will revert in 2 business days". There is never a revert from Dhani. Infact I have sent them n number of mails and still no reply.
When I asked them to charge a dispute they kept saying that being a card issuer, we don't issue chargebacks.
My account number with dhani is my mobile number [protected].
And the refund is of Rs.751 from Amazon with RRN kyq723 Was this information helpful? |
Your concerns/queries are on our priority list. Kindly DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com. We'll get back to you right away! You can also choose to call us at[protected] anytime between 8 AM & 8 PM.
Thanks & Regards,
Neha Team Dhani.