I have paid subscription fees for five months of Rs 1385 after talking Dhani Customer service and any lady (Named Solanki) from customer service told me that I will get 100% cashback which amount I'll pay for subscription within 24 hours. And also confirmed later and Vivek picked call and tell me you will get cashback if told to you. I'm also not using Dhani card from last 10 months but it is always adding subscription fees. I have also told them when my previous cashback was to be given my this subscription fees was zero now also it becomes 1394 without using card n services. And asked them to give my cashback so early I can pay my premium of rs 481, but it has gone 3 months. And now again I can't pay subscription fees again. I'm also undergoing for cashback and complaint dhani customer service from last 2.5 months but they always activate my case and later on closed automatically within a week. have also attached my payment screenshot and call recordings for your reference. Please do the needful and give me the cashback as soon as possible of Rs 1385 and release Subscription fees of Rs 913 as soon as possible.
Thanks & Regards,
Ankit Kumar Pandit
Mob No- [protected]
Email- [protected]@gmail.com
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