[Resolved] Digital India Deal — false promise & cheating

ceeyemks

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka, 560058
Website:	digitalindiadeals.com

Your digital india deal is a fraud company cheating customers very nicely. You have cheated me to a tune of rs. 12669/-your mr. Arun & mr. Choudhary & ms. Hina offered iphone7s as a free gift on 7th. Of april. Again on 17th. April your mr. Arun called me on 17.04.2018 & told that i have to pay the gst amount of rs. 5669/- to dispatch the item. Accordingly i paid it on line.

Then there was silence for over 4-5 days. When i contacted him again, he asked me to make a payment of rs. 7000/- towards insurance & courier charges. When i refused to pay as it was not told to me earlier. He said if so, then you will not get gst amount back as the order is already processed. Then on 24th april i paid rs. 7000/- online.

Now till date your people are not responding properly to my call. Every time they are giving one or the other reason & also if i try 10-15 times to get them on line, they will pick the call once & give some reason. Now i am very clear that digital india online shopping site is a fraud & bogus one.

In-view of the above i have planned to lodge a complaint with central consumer forum very soon if i don't here anything from you or else you refund my money fully. I will say good bye to your shopping site.

Chandra mohan
Mob: [protected]

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Jun 12, 2018

Complaint marked as Resolved

Digital India Deal customer support has been notified about the posted complaint.

Verified Support

May 10, 2018

Digital India Deal Customer Care's response Dear Customer,

We apologies for the inconvenience cause to you.

Instead posting on other site we request you to please share your complete order details with us to get your complaint resolved.

Further you can get in touch with our customer care team:[protected].

Thanks,
Team online support
[protected]
[protected]@digitalindiadeal.com

May 11, 2018

Updated by ceeyemks Now your Mr. Choudary had given me a Tracking ID no& when I checked up I received a message that the ID no is invalid. Now every day he is telling that he will give the Tracking no& courier details after receiving it from Courier people. I am still waiting since 24th.April. This is very bad & unacceptable. Hence please see that my gift is dispatched & provide me the Courier details or else refund my paid money.

Respond soon

May 11, 2018

Updated by ceeyemks I had to lodge the complaint as your Mr. Choudary, Mr. Arun & few other callers didn't respond to my call properly & at one stage, they told me that "What ever you want you can do it". This irritated me & I had to do some to get my money back. Especially after going through the customer complaints, I was very much upset.

Till date the issue is not settled yet. Patiently waiting for the settlement as per the promise made by Mr. Choudary. I will wait till Monday - 14th.May only

May 14, 2018

Updated by ceeyemks Your representative spoke to me on 12th.May & promised that I will get back my money soon. Commit by a date to trust you.
Now it is very clear that your people are trying to cheat customers to get more business. This is not the way to increase business. People will loose trust in Digital India. Mind it.
Now let me know when will I get back my 12669/- or an IPhone 7S as my gift.
Reply immediately.

May 17, 2018

Updated by ceeyemks I am sure that Digital India is a fraud & 420 company cheating its customers with colorful offers & collect money in the name of freebies & swallow the hard earned money of customers who trusted this fraud company unknowingly.
Even after one month my issue is not solved. Just promises only. I am fooled by your sweet words.