Digital India Deal — fraud

AbhishekRotti

from Bengaluru, Karnataka

Website:

Digitalindiadeal.com

You have been misleading a lot of customers on the pretext of a prize.
I was supposed to receive a call from your department regarding a counselling session as to when my money would be returned.
You started this issue on september 27th and in spite of repeated warnings you have failed to do what is necessary.
Rest assured that if you do not pay the entire amount as told by you in the telephonic conversation which i have complete records of, i shall gladly take you to court and make sure you don't defraud another customer.
Thanks.

Was this information helpful?

No (0)

Yes (0)

Digital India Deal customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

Digital India Deal Customer Care's response Dear Customer,

Thanks for showing interest in our offers & shopping with us.

Our customer care team will get back to you shortly & help you in resolving your queries to the best of your satisfactions.

For further queries you can call our customer care numbers @[protected] or write to us [protected]@digitalindiadeal.com.

Thanks & Regards,
Team Online Support

Verified Support

Dec 05, 2017

Digital India Deal Customer Care's response Dear Customer,

We are into service industry, if any customer make complaint we always tried to resolve there concerned.

Request you to share your contact details so we can resolve your concerned.

Customer care team is available between 10 am to 7 Pm

Regards,
TEAM ONLINE SUPPORT

Dec 06, 2017

Updated by AbhishekRotti My problem is that you have taken my money and you have promised something but I have not got back either of them.
You know my name too and you know how much you owe me.
Everytime I call customer care there are people who are waiting to give reasons.
I can start putting up the names of everyone I have interacted with.
Pay the three installments as you have promised or face consequences, I have given enough warnings.

Dec 06, 2017

Updated by AbhishekRotti I have bank details from JD Pay, your Okhla Phase Branch, the next step will be criminal proceedings against your company if your senior executives don't call and resolve this issue.
Thanks.

Verified Support

Dec 15, 2017

Digital India Deal Customer Care's response Dear Customer,

We apologize for the inconvenience that may have been caused to you.

Thank you for the additional information. We will look into the same and will get back to you with an update via email.

Regards,
Team Online Support
[protected]
[protected]@digitalindiadeal.com

Mar 15, 2018

Updated by AbhishekRotti I never marked this issue as resolved. I don't know what have you the authority to mark it as resolved.
This company is still a FRAUD.

Verified Support

Mar 15, 2018

Digital India Deal Customer Care's response Dear customer,

We sincerely regret for the anxiety/inconvenience caused due to any delay.

We are sure you would appreciate our efforts in delivering few of your ordered products on time in the past.

Please note that the delay of the remaining order is not a deliberate one but just due to non availability of the fresh stock in the warehouse. Moreover there have been taxation changes enforced by the government due to which there has been a major delay in procurement of new stocks from the manufacturers.

On your request, we have cancelled your remaining orders & your refund would be duly processed & initiated on an urgent basis.

We request your patience over the matter as it has been always.

Regards,
Team Online Support
[protected]
[protected]@digitalindiadeal.com