[Resolved] Digital India Deal — order not delivered

skmishragkp

from Bhopal, Madhya Pradesh

Website:

www.digitalindiadeal.com

I have placed an order from digital india deal (www.digitalindiadeal.com) on 17th january 2018 (Order id:[protected]. Till date they have not processed the order. When i sent email for cancelling the order, there is no response from company. When i tried to contact their center their response is very bad.
I need resolution of this matter by refunding my money.
This is fraud company. Consumer forum needs to take strict action.

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May 8, 2018

Complaint marked as Resolved

The problem is not resolved. Company has no support system. Consumer forum is also helpless. It seems consumer forum also with such fraud company. Why consumer forum is not taking action?

Digital India Deal customer support has been notified about the posted complaint.

Feb 23, 2018

Updated by skmishragkp The company people tried to contact me but their behavior is very rude and unprofessional. They are still trying not to refund my money. No clear communication from their end.

Verified Support

Mar 15, 2018

Digital India Deal Customer Care's response Dear Customer,

We are into service industry, if any customer make complaint we always tried to resolve there concerned.

Request you to share your contact details so we can resolve your concerned.

Customer care team is available between 10 am to 7 Pm

Regards,
TEAM ONLINE SUPPORT
[protected]
[protected]@digitalindiadeal.com

Mar 22, 2018

Updated by skmishragkp To Digital India
I have provided my contact details several times via email to you but your customer care people are rude and bad in communication. Whenever I call, they dont have anything to respond. When they call, just ask for money. No one cares for customer. As you wrote, you in "into service industry, if any customer make complaint we always tried to resolve there concerned"...this is false from your side. You are worst in customer support.
Still I have not received my refund.

Apr 07, 2018

Updated by skmishragkp To Consumer Forum,
The company has no response since long time. Company is not responding on email. Now the company's phone number is always not available/switched off.
Consumer Forum needs to take strict action against the company. If action is not taken, the company will run away. Take some action pls.

Apr 21, 2018

Updated by skmishragkp The problem is not resolved. Consumer Forum has marked my problem RESOLVED but it has not been solved. The Fraud company (www.digitalindiadeal.com) has not refund my money. It seems Consumer Forum is also useless. No action from consumer forum also.

Verified Support

May 10, 2018

Digital India Deal Customer Care's response Dear Customer,

We apologies for the inconvenience cause to you.

Instead posting on other site we request you to please share your complete order details with us to get your complaint resolved.

Further you can get in touch with our customer care team:[protected].

Thanks,
Team online support
[protected]
[protected]@digitalindiadeal.com

Verified Support

May 10, 2018

Digital India Deal Customer Care's response Dear Customer,

We have forwarded your query to our customer support team & they will revert to your queries on an urgent basis &
help you resolve your issues to the best of your satisfactions.

Regards,
Team Online Support
[protected]
[protected]@digitalindiadeal.com

May 10, 2018

Updated by skmishragkp To Digital India Deal : [protected]@digitalindiadeal.com
You have been replying me that your customer care will contact me, but you are always cheating. I have not received any contact from your side.
fake people.

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Comments

skmishragkp

from Bhopal, Madhya Pradesh

I have further provided bank account details to the company, two weeks back. Still no response from company. They just make calls and ask the same thing. Consumer Forum needs to take strict action against the company. Quick action is required before the company run away.