[Resolved]  Digitalindiadeal.com — promised laptop & given nothing

Address:New Delhi, Delhi, 110019
Website:www.digitalindiadeal.com

They called me told that they newly launched & your no as been selected, so you are eligible for the gift of tv, laptop or iphone. So you have to buy any one product from our website digitalindiadeal.com. So i have purchased a bedsheet of 800 something. After payment i got a call to select the gift. Then i selected laptop. I asked them whether i have to make any payment then they told clearly told that there will be no payment to be made from myside as that is a gift from company. Then after 3 days they called me & told to make payment of 6000 towards gst / taxes. Then i told them why should i pay bcoz you told that there is no payment from me. But he told company will give you laptop & you have to pay for the taxes & i made the payment of 6000 rs. Then after 1 week i called them as there was no call from them, then asked for the prize but they told that i have to make a payment of 6500 for courier charges. Then i made the payment & clearly told that no more payment will be done in future & this will be the last payment. They agreed to that & onwards no call from them for another 5 to 6 days. Then again i called them & asked about the prize. They said that product is damaged so you have to make a security deposit amount. Now i clearly denied to make the payment bcoz when i have already paid for a insurance & transport (6500 rs). Now why should i pay if material is damaged. But they told me to make a payment but i insisted to pay the amount. Now after one month also they were not making any call to me & instead i use to call them. Daily they will change the name & speak and will tell that they will call you once they come. Some names are prachi, rakesh, sharma rahul sinha... So on...
As a proof i am having almost all the call recordings & bills.
So pls suggest me what to do now...
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Feb 16, 2018
Complaint marked as Resolved 
Digital India Deal customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2018
Digital India Deal Customer Care's response
Dear Customer,

Thanks for showing interest in our offers & shopping with us.

Our customer care team will get back to you shortly & help you in resolving your queries to the best of your satisfactions.

For further queries you can call our customer care numbers @[protected] or write to us [protected]@digitalindiadeal.com.

Thanks & Regards,
Team Online Support
Verified Support
Jan 06, 2018
Digital India Deal Customer Care's response
Dear Customer,

We are into service industry, if any customer make complaint we always tried to resolve there concerned.

Request you to share your contact details so we can resolve your concerned.

Customer care team is available between 10 am to 7 Pm

Regards,
TEAM ONLINE SUPPORT
[protected]
[protected]@digitalindiadeal.com
Complaint comments 

Comments

I also buy a watch of Rs675 and the gift was laptop of Rs75k, they also Told me to pay gst of Rs7500.
I told them I will only pay if it is available on cash on delivery.

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