Chairman at Disha Eye Hospitals
Disha Eye Hospital Pvt.Ltd.
88 (63A), Ghoshpara Road,
Kolkata- 700120. West Bengal, India.
Sub: Susmita Sen – Mediclaim Helpdesk Assistant, Palta Disha Eye Hospital an incompetent, tactless, vindictive, negative motivated
Rudy, non cooperative, quarrelsome lady harassed like anything o accept the mediclaim original Referral letter issued by CGHS WC
previously verified and certified from Mediclaim Desk Barrackpore and refused scheduled Right Eye Cataract Operation on 20.03.2024,
request your kind intervention to discharge her from such a vital customer related desk
Ref.: 1. CGHS Ben Id. 4348074, Referral Id. KO12/07MAR2024/9984
2. PID: P[protected]
Sir,
With due honor I lay before you the following facts for your kind perusal to take necessary action against the allied Susmita Sen, so that the senior citizen CGHS Beneficiaries are not harassed and refused due to your incompetent, vindictive quarrelsome staffs so that the glory and good will of Disha Eye Hospital is hampered .
My Cataract Operation under Dr. Avijit Paul was scheduled on 20.03.2024 after vigorous Tests and verification of Papers and particulars from Disha Barrackpore.
Accordingly, I was reported to Smt. Susmita Sen, Palta Disha Eye Hospital, where she refused to accept my Original Referral letter saying that it is Xerox Copy not an Original as the Original Copy was signed by Black Ink by the referral Doctor. Ultimately, she refused to accept my papers for Operation and behaved rudely.
Having no alternate, I have rushed within the rains to the Mediclaim Desk, Barrack pore who was a perfect genital Lady after examining she was confirmed that it was the signature of CGHS Doctor by Black Ink, she then and then Called over the Mobile to Susmita Sen and directed her to accept the referral Letter .Please withdraw such a harmful lady.
Current Status
Under process
Date of Action
21/03/2024
Officer Concerns To
Officer Name
Dr. Manoj Jain (Director)
Organisation name
Director CGHS
Contact Address
ROOM NO. 545 A, Maulana Azad Road, Nirman BhawanNEW DELHI
Email Address
adhq.[protected]@cghs.nic.in
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