Hi Rajesh Malhotra
We have resolved your ticket. Please find the response below.
We apologize for the inconvenience caused.
We are unable to trace any transaction with the provided details (Transaction ID:[protected] and reference ID:[protected]. Please share the below details to assist you further:
•PayU Transaction ID, Merchant ID, and Bank reference number.
• Last four digits of the card (In case the transaction is processed via credit/debit card).
•Email ID or phone number used for processing the transaction.
In case the transaction has not been processed via PayU, we request you to contact the respective service provider for the resolution on the issue.
Appreciate your understanding in this matter Was this information helpful? | 
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used