Dogstar Pet Store — Pets / pet shops / pet medicines

Sold Counterfeit Beaphar Pet Products – No Action Taken
I purchased the following pet supplements from Dogstar Pet Store, located at 3, Chander Lok, Pitampura, New Delhi – 110034.
Beaphar Top 10 Multivitamin Tablets – Batch No: 371579 – Mfg: 05/2023 – Exp: 03/2026
Beaphar Kalk Calcium Tablets – Batch No: 144748 – Mfg: 05/2023 – Exp: 04/2026
After verifying with Scientific Remedies Pvt. Ltd. (former distributor) and Modi Beaphar Pvt. Ltd. (current legal distributor), I was informed that:
The Kalk batch does not exist in records
The Top 10 batch is mismatched
The packaging used is inconsistent with genuine Beaphar products
This clearly indicates counterfeit products were sold. Despite my email dated 26th July 2025 and a follow-up phone call from the store promising a replacement, no action has been taken.
I have already raised complaints with:
FSSAI (Ticket No:[protected]
National Consumer Helpline (Ref No: 7565067)
Modi Beaphar Pvt. Ltd.
I am requesting a full refund or genuine replacement, a written explanation, and disclosure of the source of these fake products. I[censored]nresolved, I will proceed legally. — Deepak Sharma
📞 [protected]
✉ sharma. [protected]@hotmail.com
📍 New Delhi
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Dogstar Pet Store
    India
    File a Complaint