Address: | Annanagar batras, Chennai |
Me and my partner joined batras a year ago for hair fall treatment. We put in lot of efforts to improve our hair re-growth by travelling 36 kms every week to attend the HVT. Even after following their medicines for 7 months, no positive results were seen other than adverse side effects. I underwent severe constipation issues every day since I started the treatment and my hemorrhoids were aggravated severely. Even after repeated complaints and follow-ups batras has not given us the full refund of the amount we paid. We totally paid 57000 INR. For the whole treatment which is a waste of money and the doctor keeps asking to trust her even though we didn't see any results for 7 months. She doesn't seem to be very interested in resolving the customer issues. They only change your medicine course after you ask them why they didn't change it. Very worst customer experience. I don't want you guys to review this complaint again and again and close the issue without any resolution. I need the refund of the full amount which we paid. Don't say your team is taking care of the complaint as they are not actually taking care of it. It's been three months since we raised the complaint!!!
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