Driveu — incomplete service

Address:113, 17th Main Rd, 5th Block,Koramangala, Bengaluru, Karnataka, 560095
Website:www.driveu.in

I have booked a driver from driveu app on wednesday 8th may from nampally, stanley college to begumpet. I booked at around 1pm on scheduling for 2:30pm. Driveu has assigned a driver for me at 2:18pm.
Driver unnam madhu has called me and confirmed that he is coming for pickup. I waited for so long like 40mins but he didn't turned up. After long wait driver has cancelled the booking.
I tried calling driver for number of times (More than 20 times) but he didn't. Later after some time i called him and he lifted. The driver was very rude an unprofessional.
After waiting from 1- 3:30 pm, driver didn't turn up and in turn he was rude. His language is very bad.
He wasted my time waiting for him for 1hr long,
Driveu wasted my time and in addtion to that the service provided by them (Drivers) are not processional.
Driveu you providing service to customers which needs to be ethical. This is the second time am facing the same issue with them.
Due to driver cancelled the drive i faced lot of issue in hospital.

I can provide the driver details :
Unnam madhu
[protected]

I need driveu to take strict action and do apologize to me. These type of drivers where they taking easy on customers.
Also i will take this in social networking on the service and the drivers provided.
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May 25, 2019
Updated by PavanBallari
Any update on this. Also added reference ID of booking.

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Comments

Hi i have regestered as a driver and tryed to call the number on the system and the advisor at the other end was not helpfull and rude and asked me not to call there and hungup the call and i called the second time and still the same pethatic service from the service end. my query was simple all i wanted to know whome to contact regarding activation as i had been to Koramangala office yesterday morning 10:30am and had to stay there untill 6:30 to regester my number wher i was told it will be done with in 24 hrs so i was trying to get my status checked but desiponted, Please dont treate all drivers as uneducated or as a cheep profession as your advisor has given me this impression, My phone has recordings of the conversation if required.

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    Contact Information

    113, 17th Main Rd, 5th Block,Koramangala, Bengaluru, Karnataka, Bangalore South, Karnataka
    India
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