Edelweiss Financial Services — online trading

I have been operating edelweiss trading account and investing in mutual funds and small amount in equities as i want to protect my money against any big fluctuations.

Edelweiss account manager came to my house and asked me to invest in options and futures. I have no to little understanding of this instrument. I told him that i am willing to take small risks in terms of less gains.

This person went ahead and invested money on my behalf without my consent at times. I was out for couple of months and realize now that i have lost substantial amount of money. Despite several requests i have not been approached by anyone senior. One person did talk to me and said he will investigate but has not got back to me.

I want to see written proof where i asked edelweiss to invest on my behalf or approval.

I want my money back which they ended up splurging without my consent.

I am ready to take the hit where i allowed the investment. Although it was not explained that i will be loosing big money.

This is the worst form of cheating someone's hard earned money,

Please help.
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Edelweiss Financial Services customer support has been notified about the posted complaint.
Apr 11, 2019
Updated by ashishkhanduja
Have not heard from them at all. They do not care much about this issue.
Apr 17, 2019
Updated by ashishkhanduja
This is a waste of time. Who owns this Forum and what is the point spending time here if there is no accountability to progress on issues called out. I would recommend we close this forum if no actions are taken.

Keen to know the success rate of this forum.
Complaint comments 

Comments

My hoseing loan amount was sanctioned but they are not at all releasing funds.if i complete the house means then only theu will realse the funds like that they said.if i am having money why i taken loan from them.please resolve the issue
Dear Ashish,
We regret the inconvenience caused. Please write to us at [protected]@edelweiss.in and share your contact number and account details. Our servicing team will connect with you soon.
Regards,
Team Edelweiss
Dear Ashish,
We regret the inconvenience caused. Please write to us at [protected]@edelweiss.in and share your contact number and account details. Our servicing team will connect with you soon.
Regards,
Team Edelweiss

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