Edrafter.in — Worst service provider

I order Affidavit 2 months back and i haven't still got my order. i placed 2 orders with order number 96584 and 96579. First of all there are 20 mails back and forth i did to ask where is my order and lot of mistakes in the affidavit. secondly, 96579 order is still haven't received. the courier is still pending. When asked so many times i got the tracking id and when i check online it says that the order is cancelled. What level of professionalism is this. Heights of insanity. i want strict action to be taken against the employee involve in this so that other customer should not face this issue.