Eloda.biz — either provide my purchased materials or return my money back

I have purchased on line tab, the amount is rs 4299/=.On 17th oct 2020.Your company had provided me with id no=[protected].
Id no=[protected] is untraceble wich make me blind toward my purchased from your company .
Hence either provide my purchased materials or return my money back. Your company have recieved money through upi transaction id[protected] bank* sbi*