Eloda.biz — not delivered or contact after purchase and taking money.

I had purchased a mobile phone on online shoping with murchant id [protected]with payment id[protected]Payumoney) on date 12/07/2020by seeing a add on facebook. It was a maxophone m10 coral green.
Almost 10days pased no one contact me regarding the confirmation of the purchase and delivery of the product. So feeling me like cheat. So please deliver me the product or refund the amount.