Employees' State Insurance Corporation [Esic] — About services

Address:

Bangalore Urban, Karnataka, 560010

Dear Sir/Madam,

My name is Deepa and am working in small scale industries (Prathibha Industries) Rajajinagar industrial estate, Bangalore 560010.
I have ESIC card but they are giving proper treatment and facility in the hospital. My mother has had kidney stone and uterus infection they need immediate CT scan for the treatment, But in the hospital they are telling come after 2 months for CT scan after that we should scan and after will give you treatment. My mother went to treatment on 3.5.2017 but they gave date on 6.7.2017 for CT scan. As per govt rules every one should have ESIC card but am asking what is the use of it, there is no proper treatment and there is no proper response from hospital employees. Every one facing like this problem every in ESIC hospital.
I am requesting with you sir please take action for this problem give correct solution please sir.

Thanking you