Employees' State Insurance Corporation [Esic] — my claim is not yet cleared it's now more than 9 months

Sir actually my husband is covered under esic and on 10th september an accident took place, we paid all medical expenses out of our own pocket which was around 3 lakh. But we dont received any reimbursement from esic. All officers are not giving exact detail why they are taking so much time. Humesha bolte h bus 1 weak me pese aajaynge, is monday ko aajynge etc. I think they are doing something wrong with our money please help us