Employees' State Insurance Corporation [Esic] — Time consuming and hectic for a patient

Address:Bapu nagar, Bhilwara

At first, patient must go and stand in queue to get receipt at counter. Then, patient will go to doctor. After check up he will go to laboratory. If doctor advice to go to private hospital, then patient himself must go to make referal slip. Then submit to other room with 3 photos and other documents and sign there. Then the will be taken to the doctors to sign and then submit to previous room. Again then will make your referal which you will take to doctors for signature. Then, submit a photocopy of whole bunch to esi hospital. It took about 2 - 2.5 hrs. Private hospital time over. So, 1 day finish. Next day, go to private hospital .There you will show your referal and they will make a slip for visiting doctor. If doctor writes any test then again go to esi hospital. There, again a referal will be made ( 3 photo + other documents again). Then again submit photocopy. Then go back to private hospital for test. Make a slip and then give your test. 2 days lost. Next day show the reports to doctor. He will write medicine and drip. Again for these you should go to esi hospital. You will make a slip of current date, then doctor of esi will write the same medicine then go to medicine counter in esi. If medicine is available then ok, if not, go to market and purchase the medicine then submit the bill to esi hospital. Mood m aaya to pass karenge otherwise keep roaming. For drip, you will again need the referal slip with 3 photo and same documents again. Jiske liye phir se 2-3 hours. Again go to esi hospital. And, agar doctor ne alternate days pe drip boli h phir to 1 day referal banwao and second day drip lagwao.
Most important sabhi jagah patient ko aana compulsory h whether he is so weak or stays so far.

Can't you make this process easier.
First time jo referal banwaya, usi k basis pe treatment nhi ho sakta kya? Bills last m ek saath submit nhi ho sakte kya? Ya to easy banao ya phir isko band hi kr do na. Itna time taking hone k reason se main bhi apna treatment private basis pe hi krwa rhi hu. Esi bhi cut ho rhi h lekin benefit nhi mil rha
Was this information helpful?
No (0)
Yes (0)
Employees' State Insurance Corporation [ESIC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Employees' State Insurance Corporation [ESIC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    721
    Pending
    0
    Resolved
    96
    Employees' State Insurance Corporation [ESIC] Phone
    +91 11 2323 4092
    +91 11 2323 5187
    +91 11 2323 5496
    Employees' State Insurance Corporation [ESIC] Address
    Comrade Inderjeet Gupta (CIG) Marg, New Delhi, Delhi, India - 110002
    View all Employees' State Insurance Corporation [ESIC] contact information