Exporters India — Refund of membership plan

This is in regards to membership purchased by my company Seedoil Trading which was offer for me for approx Rs.36000/- and for which I was assured many benefits as per platinum plus plan but till date not a relevant leads related to our business nor any assured support has been provided .On the other hand I was asked to purchase one another package of approx 1 lac to continue further with the membership plan.I have already mailed my concern and asked for Refund but till date there is no response from your end.I once again request to kindly refund my amount paid.Or else I can be helpless to approach consumer greievance for same.