[Resolved]  Exporters India — shameless shirkers. overly pathetic work culture.

Address:33 & 33A, Rama Road, Industrial Area, Near Kirti Nagar Metro Station, New Delhi, Delhi, India, New Delhi, Delhi, 110015
Website:www.exportersindia.com

Almost 1 year and counting from the day of signing up with them and 10 months and counting since the day of our first complaint about exportersindia. No idea how a company could afford to ignore their own customers. They are still on the same old track where they loot their own customer's money and give them worst nightmares in return.

No progress.in fact it feels like they did negative marketing for our company. Before signing up with them, our company's website was ranking on the first page. Now it is lying somewhere where no one would ever look for it. They decided the keywords and even key-phrases on their own and imposed them on us.

They’re unable to generate even a single genuine enquiry apart from the spams from nigerians in last 1 year and the leads are pathetic.

They are very reluctant to provide progress report. They have all sort of excuses but no work. Our account manager ms. Smriti sharma has stopped responding. Doesn't call back, doesn't respond. Most of the time she is either in meeting, lunch, not on desk, have some urgent work, not present in the office, observing fasts, not well and so on, everything but no time for the customer who paid their company for work. Handed over our work to another colleague of hers mr. Vicky kumar, who himself is not able to do anything apart from lingering us around sweetly for more than a month now since we again started to get in touch with them somewhere in the last week of march 19.

They somehow always comeback with the most highly rated stupid excuses among the community of nincompoops.

Requested a bloke mr. Yogendernath, to either start working properly on our project or return our money. He assured us that our case has been presented to the higher management of the company and that they will be contacting us back on priority. No idea what kind of priority takes 3 weeks and still no response. Even mr. Yogendernath has now vanished!

It is quite simple and takes no rocket scientist to explain that either do the genuine and transparent work to attract business or return the money in full if you are not capable of the same. Do not try to waste our time and money.

Shameless shirkers. Most lethargic staff. Overly pathetic work culture.
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Jun 16, 2019
Complaint marked as Resolved 
Exporters India customer support has been notified about the posted complaint.
Verified Support
May 16, 2019
Exporters India Customer Care's response
Hello TSE,

Kindly provide us your registered contact detail (Email ID and Phone No) so that we can help you to resolve your issue Quickly.

Thanks,
ExportersIndia Support Team
Complaint comments 

Comments

From day 1, since I paid. I am not getting a proper response from assigned person [Mr. Anil]

Since Date 6th May '19 till now, no products are been assigned? Due to which i m not able to use my leads

Request for assigning other person instead of Mr. Anil as a one point of contact.

Thank you

Regards,
Raajesh Katare
+[protected]

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    +91 11 4582 2333
    Exporters India Address
    33 - 33A, Rama Road, Industrial Area, Kirti Nagar, New Delhi, Delhi, India - 110015
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