Fabricspa — Damaged my expensive saree

Address: Fabricspa, Sri Balaji Krupa Layout, RK Hegde Nagar, Bengaluru, Karnataka 560077
Website: fabricspa.com

Fabricspa has damaged my saree, which was gifted by my husband 2 years back in our anniversary, now once I requested the refund, they're saying we apologise for unexpected experience but can't refund more than 7K INR, whereas we paid 26656/- INR my sentiments are attached with this saree as it was a special gift. From 3rd Oct I have been emailing them but I haven't got favorable response from them. Because of this incident I fell sick and went to several doctors later got to know I have got anxiety and panic attack because of this stress and mental and financial torture from fabric spa, I'll attach my medical prescription as well to understand the situation what I'm going through and no one is hearing me that's why I'm writing in this platform, and Hoping to get my complete refund of medical bills of 6k and saree amount 26656/- THIS COMPANY CHEATING CUSTOMER IN THE NAME IF THEIR T&C POLICY. IT'S A SCAM. I have also attached how they have damaged our curtains last year, before given and after how I received curtains from fabricspa, I claim curtains cost also.
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Nov 08, 2023
Updated by Tiwarivandana
I need my refund of my expenses because of physical, mental and financial damage fabricspa has done. After several emails this issue has not been resolved and didn't get my refund so far hence updating my complain in this platform.
Nov 17, 2023
Updated by Tiwarivandana
Hello there! I raised my complaint but didn't hear anything yet, kindly resolve my issue as I'm getting sick day by day 😭 because of such loss
Feb 21, 2024
Updated by Tiwarivandana
This is third time happened with me and I don't understand why they have open them complaint forum when issues are not getting resolved here.
So first time they have my expensive curtains were damaged I shared pictures already before and after photos of my curtains how they ruined and shrinked.
Second time polki work and zari was damaged and everytime they ask for excuse. 2 times I thought we all do mistakes and it's okay. But third time I have taken it to heart that they're making their customers fool, how come they be so careless about expensive garments. We trust Fabric spa then only give our expensive garments.
Kindly get my complaint resolved it's been since November 2023
 
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    Fabricspa
    Fabricspa, Sri Balaji Krupa Layout, RK Hegde Nagar, Bengaluru, Karnataka 560077
    India
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