Fabzara.in — Package not delivered

Address:	as per there record surat
Website:	fabzara .in

Purchased dress in fabzara.in at 5 th Aug 2020

Please find the order confirmation number from fabzara.in and payment confirmation number from Razorpay

ORDER #FZ5257

UPI Transaction ID:[protected]
TO: razoorpay Software Private Limited (razor.[protected]@sbi)
payment id pay_FN8M4e4IIKN
After ordered I simply get one email saying that “order confirmed and we're getting your order ready to be shipped. We will notify”

Since I don’t see the estimated delivery timeline on the order confirmation email I sent an email to their contact

Also in fabzara.in there is an option to track my shipment status, I updated there too, but there also I don’t see any update and still I can see this message only “You’ll get shipping and delivery updates by email and text.”

Also in fabzara.in I don’t see any other contacts or option to cancel / update my order

I suspect something not right about fabzara.in, could you please help me to cancel my order and refund my amount?