ADVERTISEMENT — Product not received no communication from seller side

I have purchased a kitchen still rack, about was Rs 2139 on 21st August, still not received any product not even any communication from seller side. Only received the mail

Dear Aindrila,

Your transaction with Merchant was successful

Transaction ID: ec4f997f74d061f76274
Merchant: Merchant
Amount Paid: 2139.00
Order Date:[protected]:52:37
Customer Phone Number:

For any information pertaining to the status of your order, please contact Merchant

Thanks and Regards,
PayU on behalf of Merchant
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    B-95, Shali Patara Bldg, Hingwala Lane Ext, Nr Popular Hotel, Ghatkoper (east)Mumbai, Maharashtra, 400077
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