Fevikwik.in / Pidilite Industries — poor quality product no response for return order

Address:

Chikkaballapur, Karnataka, 561208

I purchased a silk combo Sarees from silkrow worth 1499+100 courier charges
When I received the product it was too poor quality so I thought to return that Sarees but they r not responding for any of my mails not reply from them
I tried to contact with them through email whatsaap n through there webpage return form but they r not responding for any of my means pls try to resolve my issue my order ID is 7894261 reference I'd is 21466