Fi Money — My account got freezed for no reason

Address: Udupi Karnataka

Website: Fi money

My name is Roshan my account got freezed for no reason With regard to the issue raised it is noted that your account was frozen based on the Cyber Crime complaint telangana police reported on National Cyber Crime Reporting Portal.
Please note that we can only unfreeze the account after getting specific direction from the same Cyber crime authority. As such, we request you to get in touch with Cyber crime authority for any further information and assistance."

So try to contact telangana cyber crime department email them didn't receive any response from them. Also Federal and Fi not help me regarding this they are asking me to contact the cyber crime authority. But the cyber crime authority is not responding to my email. I email them multiple times. Still I have no idea about why my account is frozen. I have done nothing illegal with my account. I have a clear record for every transition with proof. Please help me regarding how I can get over this situation.