| Address: | 404, The Chambers Near Ganpati Mandir Chowk (Samrat, Chowk) Viman Nagar Rd, Pune, Maharashtra 411014 |
| Website: | fibe.in |
Date of the incident- 06/11/2023
I approached Kolors on Nov 6th 2023 for consultation. The consultant named Ishwarya asked me to register with the amount Rs.500. She canvassed me informing that there is an offer of Rs. 40000 that day and it would be Rs. 46000 the next day. Believing that the treatment will not affect me I accepted the EMI option. The consultant Ishwarya confirming with Fibe personal loan secretary Karthik sanctioned the loan. On the same day before leaving the office I told Ishwarya that I will let you know whether I will be able to make up tomorrow. She harshly replied that I need to continue as I accepted the EMI option. But the treatment made me exhausted on the same day and I called to the office and informed that I am not interested to continue the treatment and requested to deactivate the Fibe account linked with my bank account but they have not taken action. So on Dec 6th 2023 an amount of Rs.3364 got deducted from my State Bank Of India account . So immediately I visited the Kolors office on the same day of Dec 6th 2023 to meet the consultant Ishwarya and I questioned her why after intimation to the office several times my amount was deducted from my account. The consultant Ishwarya reluctantly replied that she was not informed. I was then directed by the receptionist Jothi to meet the admin named Saravanan. Admin Saravanan in turn said that he will send mail to the corporate office through which it was clear that the admin Saravanan also didn't take any action after my several calls of information to the office receptionist Jothi. I was directed to meet the admin Saravanan who inturn told me to continue with the treatment as there is no refund or else asked me to find a client so that I can close the account. I met the admin Saravanan this month of January 5th, 6th and 8th 2024 to ask whether he has sent mail as I received the message to maintain minimum balance on 5th of Dec 2024 since I have closed the account on 6th of Dec 2023 as the money got deducted from my account on 06/12/2023. Whenever I visit Kolors Tirunelveli office to meet admin Saravanan and question him whether he has sent mail or not he replies that he has sent mail to the Kolors corporate office waiting for the reply and said that he had not yet received the reply. I called Fibe on 5th January 2024 three times to the number [protected]. I spoke to three persons. I didn't ask the first person's name to whom I spoke. The second person to whom I spoke name was Sandeep and the third person to whom I spoke name was Vaishali. I contacted yesterday ie on 10/11/2024 Kolors Tirunelveli – [protected] which is mentioned in True caller as Kolors appointment. The receptionist Jothi picked up the call who inturn directed the call to admin Saravanan who said I will receive calls in any one of the dates between 14.01.2024 to 19.01.2024 wherin he said I need to mention the reason for the termination of my treatment on the day of my registration itself and he also said to inform that I wanted to deactivate the FIBE account linked with my bank account which will affect my CIBIL score. I am receiving calls daily from Fibe personal loan from 6th of January 2024 to pay the amount through various numbers which I don’t encourage.
I have listed the calls received calls based on the true caller with names:
06/01/2024 - Fibe - [protected]
07/01/2024 -Fraud - [protected], Madhu Shalini - [protected], Do not call Spam - [protected], Early salary Fibe - [protected]
08/01/2024 - Murali - [protected], Aspak Mamu - [protected]
09/01/2024 - Cash machine- [protected].
10/1/2024 - Aadhira – [protected], Salary loan -[protected], Dipak Masare – [protected], Fraud loan Fibe – [protected], Murali – [protected]
11/1/2024 – Murali – [protected], Fibe Early Salary – [protected], Ra Scam – [protected], Spam – [protected], Fibe Loan Recovery - [protected]
12/1/2024 - Abinash- [protected]-Shwetha -Collection Department spoke with me and asked for the bank statement to know the deducted amount of Rs. 3373
My Fibe account number: FIBELAI[protected]
I want my refund Rs. 3373 back and I don't want to receive further calls from FIBE personal loan asking me to pay the amount. Just close the Fibe account linked with my bank account as soon as possible. I couldn't tolerate the mental torture of calls I receive daily by FIBE because of Kolors - Tirunelveli.
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