Dear Royal Travels Team,
I am addressing an issue regarding a parcel delivered to Madurai instead of the intended destination in Karur.
LR NO.RPS64071
Parcel Booked at ROYAL TRAVELS BANGALORE KALASIPALYAM(KPM)
WRONG DESTINATION ENTERED - MADURAI-MDU
Our bill clearly specifies Karur as the delivery address, and we regret the inconvenience caused by this incorrect delivery . We kindly request your assistance in resolving this matter promptly.
I would like to add one one more thing - on a phone call I spoke to one of your employee ([protected]) He didn't respond well. He stated that the parcel we return to Bangalore and then delivered to Karur (Destination) at a new cost + old cost.
Why should we pay the amount when the mistake was from your end.
We have attached the Lr copy along with our company's bill for your reference. Was this information helpful? | 
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