Flightmojo.in — Complaint Against FlightsMojo for Unreasonable Delay in Processing Refund for Over Four Months

I wish to file a complaint against FlightsMojo for its failure to process my refund despite repeated follow-ups over the past four months.

My refund has been pending for more than four months. During this period, I have contacted FlightsMojo numerous times through their customer support channels. On every occasion, I was assured that the refund would be processed shortly. However, despite these repeated assurances, no refund has been credited to my account, nor have I received any satisfactory explanation for the delay.

The prolonged withholding of my money has caused me significant inconvenience, financial hardship, and mental distress. The company's conduct demonstrates a clear deficiency in service and an unfair trade practice, as it has failed to fulfill its obligation to refund the amount within a reasonable period.

I respectfully request the Consumer Commission to direct FlightsMojo to:

1. Process and credit my pending refund immediately.
2. Pay appropriate compensation for the mental harassment and inconvenience caused due to the unreasonable delay.
3. Award interest on the delayed refund from the date it became due until the date of actual payment.
4. Grant any other relief that the Hon'ble Commission deems just and appropriate in the interest of justice.

I have preserved all relevant documents, including my booking details, refund request, and records of my communications with FlightsMojo, and will submit them as evidence in support of my complaint.