Flipkart, Seller Petilante Online — I had ordered a lenovo legion laptop and after 2 weeks, it was cancelled

Hi,

i had ordered a lenovo legion laptop on 12/5/2021

on 27/5/2021
it was cancelled

flipkart had cancelled the order

i called the customer care and it was cancelled by the seller

i had pay'd the cash in full already

i have been trying to reorder the laptop
but whenever i check the laptop, its showing out of stock ( tried changing pincodes too )

iam a CS student and was in need of a laptop for my studies and class's
but flipkart has not even provided a valid response

i can tolerate and understand delays due to lockdown and current covid situation
but cancelling a prepaid order after 2 weeks of waiting seems unjust

i hope you undertand my concern
since i would not be able to afford a good laptop if this laptops prize gets increased when it comes to stock

i had to call customer care 3 times
and all they could give was thier concerns and i coudnt even register a complaint against the seller

i had even talked with thier customer care head person and he gave me a mail

i mail'd my problem but all they replied was it will be available soon
and its been one month since then

i can give proof for all the said things

i have felt really unfair
i have wasted a lot of time on this

how can i lose an item i already bought and paid for...
and suddenly its out of stock...after waiting for two weeks

someone please help me come to a resolution regarding my issue
i have had a really bad experience

heres my secondary mail
please contact me
[protected]@gmail.com

thankyou.
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Jul 15, 2021
Updated by Nihad Tk
the cancellation by seller
 
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Comments

Flipkart to order luminous redcharge battery Rc2500 200ah but seller not delivered product and he show in my Flipkart your order is delivered
But I m not get any call msg from Flipkart
No otp no out for deliver but automatically my product show me delivery
I m complain in Flipkart but Flipkart not give me any solution he only said complaint raise but my money not refund
I m waiting 2 month but not get my money come back

So please help sir

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