Flipsale.in — Sent inappropriate item which was not ordered

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Sir I had booked a Sony headphone along with Sony earbuds at a heavy discounted price if RS 1599/
Ysererdar I received my consignment and when opened .. it had a very inferior quality Chinese earphone packed in a box of "Sports sterio Sound".
The phone no [protected] can not be connected.
The item was delivered by ECOMMExORESS Awb no [protected]
Order no 15AUG603
Kindly help me in getting my money back and punish these type of company. The corruer services are also hand in glves as they have deposidet the COD money