Flix Bus — Inappropriate handling of lost items in the cabin luggage

Website: www.flixbus.in

The bus management misplaced by trolley with other co passenger and returned after 2 days however the contents within the trolley were stolen. (Specifically cosmetics worth 50 to 70, 000 INR, pink transparent cosmetics bag)

The bus management doesn’t have any tagging system for luggage for storing the luggage in the check in cabin, which led to misplacement and eventually stolen goods.

The bus management doesn’t have any procedure to handle these scenarios and not communicating any information.

Request to cancel license of such bus operators without adequate luggage management protocols.

Details:
Passenger name: Anudeep
Bus date: 11th June -12th June 2025
PNR: [protected]
Bus Company: FLIXBUS Company
Bus no: NL02B5558
Line code: IN5321
Driver[protected]
Manager[protected]
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