Fortuna Retail Pvt Ltd — Gempundit.com Fraud and Misrepresentation

Address:Gurgaon, Haryana

Gempundit.com is a fraudulent company carrying Poor Quality Stones. I clicked on only some of the good quality stones and then searched the internet with the same carat weight and specifications. Guess What I found out, Most of the expensive rubies on Gempundit.com are listed on Starruby.in along with the same certificate and number. I asked Starruby for clarification and they said we have a tie up with Gempundit but it is better to buy from Starruby itself as it is cheaper. The difference in price between starruby and Gempundit varies from 2000 to Rs. 30, 000 for the same stone. I called up Gem Pundit and it says starruby is a sister concern. When I said That Can I come personally and see the Ruby stone I was told it is not possible and it is in the warehouse. Subsequent to this Gempundit has removed the certificates from their website but the rubies are still listed. These Practices are no good with difference in price and quality and it is misleading and duping the customer. Please Look into these links. I am sure they will delete them the same way they deleted the certificates so that customers do not find out but I am listing two photographs also. Gem pundit is selling the same gemstone without having it in stock 35, 000 rupee more. Beware of such people http://www.gempundit.com/gemstones/ruby/ruby-gp11259 http://www.starruby.in/store/burmese-faceted-rubies/2-06-carat-unheated-eye-clea...
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I spend about 1000 us dollars for a ring, worst quality and cracked stone, nightmare for return, worst customer service, I guess it's a scam.
GemPundit is an Indian Origin small company. It sells stuff which is NOT of good quality. But it retains customers using other tactics like exchange offers (for products sold by GemPundit) and other cheap sales tactics used since old-time days. I bought a Pukhraj (Yellow Sapphire) for approx 45K. I used it for around 3 months, and no doubt it showed negative effects during that time. After wearing it for almost 3 months, when I showed it to my astrologer, she scolded me for buying such products. I bought this because my astrologer has earlier suggested wearing a Pukhraj (before I bought from GemPundit). Later I realised how trust factor rules in this industry of Gemstones. In India, it would take at least 2 decades for businesses to evolve in a positive manner for such corrupted verticals/industries like Gemstones.
I spend about 2000 us dollars for sapphire a ring, worst quality and cracked stone, nightmare for return, worst customer service, I guess it's a scam. They sells stuff which is NOT of good quality. There is only one good thing that they have good sales team to convince anyone also they have a cheater VP "Sumit Beniwal.
Worst and horrible experience...

gempundit is on of the worst company in online Gemstone industry, oh sorry its not gempundit its "Ghunghunpundit", Their customer service is horrible. They are not what they do commitments to the customers. Initially they cann't give you a proper guidance, even after buying a product they won't attend your calls or revert you. I would never recommend anyone to buy from "Ghunghunpundit".

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    Gurgaon
    Haryana
    India
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