Foxtale — I haven't received my order

Address:

Shyam Nagar Gali No. 5 ,Firozabad Uttar Pradesh

I have placed an order with Foxtale, Order ID 445960. I made an online payment through Google Pay, and the total amount paid is 1410. I placed the order on November 3rd, and it has been 8 days, but my product has not been shipped yet. There is no information from Foxtale regarding the status of my order. Please investigate this matter urgently and request Foxtale to expedite the delivery of my product. It is crucial to resolve this issue promptly.
Here is the status of the order placed by me

Date of order placement:[protected]
Order ID: #445960
Status: Not Fulfilled

Items:

Vitamin C Serum - Single
Daily Hydrating Serum with Hyaluronic Acid - Single
Firming Eye Gel - Single
Super Glow Moisturizer - Pack of 2