Fr Technologies — Denied for return and replacement

Address: C-3 & C-3A, ABUL FAZAL ENCLAVE- 1 JAMIA NAGAR, OKHLA, New Delhi - 110025 ,Email: [email protected], Phone: 8800710461, 9818133489

Website: www.frtechnologies.in

I ordered a signal booster product from FR Technologies on August 28th, 2022. I received the product in good condition but the product is defect or not working for Jio networks. Requested for replacement. Initially they agreed for that but later they are not providing return or replacement. Tried to contact them through and whatsapp multiple times. Sometimes they will answer and say some reasons and other times, they won't pick up the call. Please refer the whatsapp screenshots.

Please help me to get the replacement or refund for my product.

Indiamart Profile: https://www.indiamart.com/fr-technologies-delhi/