Freelancer — Suspended my account without any reason

Hi, I have using freelancer since few months and I was in the middle of few projects and my account got suspended yesterday without any valid reason. I have provided right details for KYC. Customer support is useless. First they said that bank account statement is not valid so I provided facts and proved it valid. Now they are saying it's not under my name. Are you serious? Why would bank allow me to open an account then? Such a bad service! I have lost a lot of money.