Fruit Deal — No acknowledgement of order and no delivery

Address:Gurugram and chennai

I ordered 10 kg alphonso for 646.64/- an 10 kg Kesar mangoes for 587.64/- on website along with delivery charges for express delivery. There was no acknowledgement for the order received and now it is 4 days, and I have not received the delivery of mangoes. Will the authorities take this as complaint against the fraud and help us get our money back
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    Gurugram and chennai
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