Furniture Land — Product not received

Address:

Visakhapatnam, Andhra Pradesh

this is ramya my Consumer Durable Product Deal: ID SF24778669,
i bought a sofa on aug 15th 2015 but they are not deliver a product intime, after that also they r not deliver a right product even they are taking more time. now we are not satisfied for taking other product in that shop.kindly give clear details about cancellation for that loan