Hello, I had ordered a sofa cum bed almost 2 months ago. I was told the product will be delivered in 7 to 9 days. It is close to 2 months and I have still not received the product. These guys are not bothered to even inform about the delay. I have been following up and every time they say it will be delivered in a weeks time. Finally on 25th June they got back saying the product has been dispatched and shared the courier company/docket number... today is 10th July and I have still not received the product.I am attaching the mail exchange with Furnituremarte India on the same. I would NOT recommend anyone to order any product from these guys. They are absolutely non consumer friendly. I don't even know if they will deliver and will deliver the right product. Be-Aware of these guys.Please see the mail exchange below :
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From: Furniture Mart India [mailto:[protected]@gmail.com]
Sent: 05 June 2014 18:22
To: Sanjay Rawal
Subject: Re: Order
Sanjay,
It will be delivered this coming Tuesday
thanks
On Mon, Jun 2, 2014 at 10:14 AM, Sanjay Rawal <[protected]@com>wrote:
Hello Chandni,
Can you confirm if the order has been delivered.
Regards, Sanjay
Sent from my iPhone
On May 24, 2014, at 9:57 PM, "Chandni Khanna" <[protected]@gmail.com>wrote:
Sanjay,
It will be dispatched on wednesday
On May 24, 2014 7:11 AM, "Sanjay Rawal" <[protected]@>wrote:
Can you please confirm the date if delivery ?
Sent from my iPhone
On May 17, 2014, at 2:49 PM, "Chandni Khanna" <[protected]@gmail.com>wrote:
Hello Sanjay,
Hi -I trust all is well. We have received your payment in full .
thanks
Chandni
On Fri, May 16, 2014 at 7:35 PM, Sanjay Rawal <[protected]@>wrote:
HelloChandni,
Pleasefind the details of payment made.
Regards, Sanjay
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From: Chandni Khanna[mailto:[protected]@gmail.com]
Sent: 16 May 2014 11:06
To: Sanjay Rawal
Subject: Re: Order
HiSanjay,
I trust all is well.Please find your invoice attached. Our billing details are provided in theinvoice.
Your products will be dispatched in 7-9 days after confirmation or order.
Letus know if you have any further questions.
Thanks
Chandni
OnThu, May 15, 2014 at 9:08 PM, Sanjay Rawal <[protected]@>wrote:
Hello,
Iwould like to order the following product
Hereare my details :
Name: Sanjay Rawal
DeliveryAddress : Was this information helpful? |
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