Genesys Vision Automation — Undelivered courier

Address: Crystal Royal Dalavi nagar katraj narhe road, ambegaon, Katraj pune 411046

I am writing this with serious concern and extreme disappointment regarding the non-delivery of my consignment booked from Thane a to Pune, Katraj

According to your website, the parcel was marked 'UNDELIVERED DUE TO OUT OF DELIVERY AREA (ODA)' on 11th Oct, yet I have not received it till now, nor have I received any call or delivery attempt from your end.
courier has arrived trackon office on dated 11/10/2025 and still we have not received

After repeated follow-ups, I contacted your customer care. I was told that the Why courier is not delivery, then they said we have load, you cmay collect material from our office.

This is not the first time this has happened. It is the second time they are not deliver material at a time.

The negligence in delivery and why it was Out of delivery area

The unacceptable and unprofessional behaviour of your staff at the Katraj branch.

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