To
The Showroom Manager
Girias Investment Pvt Ltd, Salem Branch
Cc: Regional Service Head / Customer Care – Hitachi / Girias
Dear Sir/Madam,
I purchased a **Hitachi Split Air Conditioner** from your Salem branch on **10 April 2026** under Invoice No. **CS/SLM2/2460**, amounting to **?32, 500**, in the name of **Mr. Krishnachar A.B.**
While the AC unit has been physically installed, it has **still not been commissioned and made operational**, even after **11 days from purchase** and repeated follow-ups from my side.
An incomplete installation without commissioning is equivalent to non-delivery of the promised service, and this delay has caused unnecessary inconvenience and hardship.
Please treat this email as my **final written notice**.
I hereby call upon you to complete the **commissioning, testing, gas pressure check, electrical checks, trial run, and handover of the AC in fully working condition within 48 hours** from receipt of this email, failing which I shall be constrained to initiate appropriate proceedings before the **Consumer Disputes Redressal Commission** and seek compensation for delay, inconvenience, and deficiency in service, entirely at your risk as to cost and consequences.
Kindly confirm the exact date and time of commissioning immediately.
Regards,
Mr. Krishnachar A.B.
Salem
Mobile: [protected] Was this information helpful? | 
Post your Comment